Sales force automaton is a very important customer relationship management tool which helps in streamlining various activities of the sales team so that a company can achieve good success with their sales. The main activities which are taken care of by this automaton are: Opportunity Management Contact Management Activity Management Account Management Sales Analytics Lead [...]
Read more →Cloud computing is the most modern method that allows users to connect wirelessly. In cloud computing, the data is stored remotely, allowing consumers to save money. What is cloud computing from Salesforce.com on YouTube Below are five of the many potential benefits of cloud computing for consumers: 1. Increased Access to Data Since consumer can [...]
Read more →Gathering customer feedback can prove to be difficult, especially for small and mid-sized businesses. Companies have utilized various techniques like comment forms, customer roundtable and the like to be able to listen to their customer. However, what is even more important than collecting the data, is how you respond to the feedback. It is essential [...]
Read more →
Providing what your customers need is the key to a successful enterprise. But while you might think you know what they need, there’s a good chance you’re partially wrong. So then what’s the best way to find out what clients really want? Simple: just ask them. Here are some easy tips for getting customer feedback. [...]
Read more →Many companies invest a lot of time, money and effort getting customer feedback only to be wasted because they ask the wrong questions. Customer feedback is a great source of ideas and opportunities for improvements, if and only if the right questions are raised. 1. What attracted you to us? This gives you an idea [...]
Read more →